Privacy Policy

Privacy Policy

SCOPE OF THIS PRIVACY POLICY

Protecting your privacy is very important to us and we adhere rigidly to the data protection laws and regulations. In the following statement we provide you with detailed information on the​ privacy practices for our websites (iconfu.com, iconexperience.com, incors.com), services, and apps.

WHAT DATA IS COLLECTED?

You can visit our website without providing any personal information. For technical reasons we save certain access details, such as browser type and version, used operating system, referrer URL, names of requested files, date and time of access, and error messages in the server log files. This data is only used to improve our services and to ensure an error-free operation of the website. It is not possible for us to determine your identity from this data.

Personal data, such as your name, email address or telephone number, will only be collected, processed and used if you provide this information voluntarily as part of an order, on making contact with us (e.g. by contact form or e-mail) or upon creating a customer account.

WHY IS THE DATA COLLECTED AND HOW IS IT USED?

Personal data is stored to facilitate communication and handle your enquiries.

  • Aggregated and non personal data is used to improve our service and to ensure an error-free and performant operation of our website.
  • If you contact us for support, the contact data is used to follow up on your questions and feedback. We will not send you any marketing emails based on your input in these forms.
  • If you purchase a license for our products, your data will be stored to verify you as a license owner of our products. The licensing email is sent to the email address that you specified during your purchase. A few follow-up emails related to the purchase and news about new significant releases may be sent later.

The data is stored indefinitely. However, you are entitled to request from us the deletion of personal data, unless there is a legal obligation to store such data. Please send an email to privacy@incors.com with any requests for deleting personal data. Note that if you have your personal data deleted, you will lose any access to our services and we will not be able to provide any recovery information for your licenses and customer account.

HOW CAN YOU OPT-OUT OF EMAIL COMMUNICATIONS?

You may opt out of product-related emails by following the unsubscribe link directly in any product-related email.

WILL YOUR DATA BE SHARED WITH THIRD PARTIES?

In general we will not transfer or sell your personal data to any third parties. However, in the event of a merger, business acquisition, reorganization, or bankruptcy, your personal data may be transferred as part of the restructuring. In this case we will make best efforts to give you advance notice and the opport​unity to opt-out of the transfer of your data.

HOW ARE COOKIES USED?

Cookies are small text files that are stored on your device when you visit some websites. We use cookies on this website in order to distinguish you from other users of this website, improve the user experience of this website, and to enable certain functionality. Most of the cookies which we use are deleted automatically at the end of the browser session ("session cookies"). Other cookies remain on your device and enable us to recognise your computer on your next visit to this website ("permanent cookies").

You can delete any cookies already stored on your device, and change the settings of your browser so that cookies are not stored in particular cases or in general. Please note, however, that in this case the functionality of this website may be limited.

WHAT TRACKING MECHANISMS ARE USED?

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google") to analyze user behavior and to optimize the website and its advertising.

Google Analytics uses "cookies", which generate information about usage of this website. This information will be transmitted to and stored on a Google server in the United States. Google will use this information to evaluate your use of this Website, to generate reports on website traffic and to provide further services about the use of the website and Internet usage. Where required by law, or where third parties process the information on Google’s behalf, Google may also transfer this information to third parties.

This website uses Google Analytics with anonymized IP-addresses. This results in a clipping of IP addresses, which makes it impossible to attribute a user's identity to data collected by Google Analytics.